Not Detected

HP Laptop
AMD A9 RADEON R5 3Ghz 8GB
Windows 7 64X

HoloPlay Service activates and connects with Looking Glass but when HDMI and USB are connected the LG is NOT detected. The LG shows the existing monitor (like a dual monitor) so I know it communicates but no detection.

Is this setup incompatible?

Hi Fiona, I just responded to you on Discord, let’s follow up there!