No image whilst booting up

#1

Hello everyone,

Anyone have no image show up when they first connect?

I unplugged everything and plugged it all in again, but the HoloPlayer isn’t displaying an image.

The laptop screen shows the image, and if I can see it reacting to my hand from the laptop screen, but I’ve got a blank holoplayer.

Is there a recommended order to plug things in? Or any trouble shooting tips? Thanks.
https://discord.software/ FetLife

#2

Hi Adam! Sorry you’re having issues. Can I just confirm that you are in fact using a HoloPlayer One and not a Looking Glass display?

What operating system are you using, Windows or Mac? And do you have your HoloPlayer’s HDMI cable plugged into your computer?