I just want to share a weird experience with the HoloPlay Service app and solution for anyone who might experience the same thing as me. It took me several hours to solve this …
My HoloPlay Service (v1.1.1 and 1.1.2) crashed every time I wanted to display a hologram from https://madewith.lookingglassfactory.com/ or when I tried to start the ExampleProject of the HoloPlayCore SDK. This all happened after I migrated to a new Mac under macOS Catalina and set up the system from my Time Machine backup.
I can only guess, what caused the problem. But since I observed that the HoloPlay Service app in /Library/Application Support/Looking Glass Factory/HoloPlayService/ didn’t write any log files anymore I think the access permissions of the folders were corrupted. That was somehow confirmed as simply copying the App to the applications folder solved the problem.
I uninstalled the HoloPlay Service via the “uninstall” app in the same folder. Then (and that is important!) I deleted the complete “/Library/Application Support/Looking Glass Factory/” folder and reinstalled the HoloPlay Service.
Is there a particular reason why the HoloPlay Service app is installed in the systems library folder and not in the standard applications folder?