Looking Glass order


#1

I just got a notice that my Looking Glass order is ready to ship. However, I think there is an error. I originally took the "two pack bundle’ but the order says that one is being shipped. Will they ship separately?


#2

Hi there! Indeed! Your orders are shipped out individually - one Looking Glass per order! I hope that’s OK. We did a few test shipments and found that some orders are more likely to get held up when shipped in multiple counts so given that risk, we decided to opt to have them all ship out individually.


#3

If you want, I can look into your order to make sure that we have all your Looking Glass’ out in one go. If you don’t mind sharing with me your email address here or emailing that to me nikki@lookingglassfactory.com