If getting no display - check your refresh rate


#1

Might want to add this to your set-up docs. For some reason my computer was picking “59 Hz” and the display remained dark.

Setting it to 60Hz… and it was alive!


#2

Thanks for bringing this up, we will be sure to make a note of this in our FAQ and see if we can eliminate this possibility entirely in future versions of the firmware.


#3

I found that the HDMI output on my computer (Dell XPS 15 9570) won’t drive a standard Looking Glass, because it’s HDMI v 1.something (1.4?) which won’t handle the refresh rate that the LG wants at full resolution. My workaround is to use a USB-C to HDMI 2 adapter to get a full resolution picture on the LG. It would be great if the LG could be made to accept lower framerate signal!