3d model importer

Hello, I am new here and trying get our system working properly. I am not sure what I should see in all of applications, but the 3d model importer app does not seem to be making the dancing robot in anything but a 2d format. Any models that I import, also show as 2d. I have tried reinstalling the HOLOPLAY application but I still cannot get the 3d model imported to display in 3d. I am at a loss about what to try next.

Could I get some input from someone to help sort this out?


Chuck Griesel

Hi all - in case anyone else stumbles upon this thread, the issue here was that HoloPlay Service wasn’t running. You can see some troubleshooting steps for that here.