Support & Troubleshooting


Topic Replies Activity
Cannot login to download the latest service 2 May 14, 2020
Issue with Windows Text & Application Scaling Option 1 May 5, 2020
Unknown USB Device (Device Descriptor Request Failed) 6 December 15, 2018
Warping on top glass layer 4 April 17, 2020
Not Detected 2 April 13, 2020
Express shipping (or on our shipper account) 2 February 19, 2020
Blackmagic eGPU on Macbook Pro support 2 February 10, 2020
None of the apps in the library can't be played or download 10 February 7, 2020
Looking for a mounting solution for the 8.9 looking glass 2 February 7, 2020
Leap Motion - No Tracking 2 January 15, 2020
MacBook Pro setup 8 August 30, 2019
Macbook pro 2019 or a windows laptop? 3 December 17, 2019
LWRP & HDRP Currently Not Supported (1/7/2020) 3 January 8, 2020
In Unity the preview is on the wrong screen 9 December 22, 2019
Connect multiple display glasses to one computer 2 December 20, 2019
3D Cursor Demo Issue Unity 2 December 20, 2019
Leap motion, Unity, Mac Issues 2 December 20, 2019
Variable focal plane 2 December 20, 2019
CPU overheat when launch Library 3 December 16, 2019
The Unity Preview and Double Vision [image jumping] 7 November 20, 2019
Mesh Slicing 4 November 18, 2019
Unity HDRP and Visual Effects Graph 14 November 8, 2019
Chromatic Aberration 10 November 1, 2019
Jagged edges everywhere 12 November 1, 2019
Animations not smooth 2 October 22, 2019
Basic Leap Motion Setup 3 October 5, 2019
Error Displaying with Asset Package and Unity 8 October 4, 2019
Looking Glass window 1 September 20, 2019
"Associated Script could not be loaded" in Unity - NOT fixed 2 September 10, 2019
Latest macbook pro & looking glass 1 August 30, 2019