Support & Troubleshooting


Topic Replies Activity
About the Support & Troubleshooting category 1 August 14, 2017
Differing behavior between Unity3D Editor mode and built app 1 July 13, 2020
HoloPlayService 3 July 11, 2020
Different LGK behavior in Unity3D Build vs Editor 1 June 26, 2020
HoloplaySDK 1.3.1 Installation Problem 2 June 27, 2020
Unity: LKG keeps choosing Display 1 instead of Display 2 when playing 3 June 23, 2020
Ubuntu MATE 18.04 Holoplay segfault 4 June 17, 2020
Unity SDK in wrong window or too small 1 June 10, 2020
HoloService can`t detect monitor 5 June 10, 2020
Up and down head tracking is backwards 2 June 9, 2020
Leap Motion issue unity 7 June 6, 2020
UE Doesn't Recognize Looking Glass 5 June 1, 2020
Voxatron license on purchase - missing 3 June 1, 2020
Cannot login to download the latest service 2 May 14, 2020
Issue with Windows Text & Application Scaling Option 1 May 5, 2020
Unknown USB Device (Device Descriptor Request Failed) 6 December 15, 2018
Warping on top glass layer 4 April 17, 2020
Not Detected 2 April 13, 2020
Looking Glass display issue dark/grey look on the corners and edges 19 March 9, 2020
Express shipping (or on our shipper account) 2 February 19, 2020
Blackmagic eGPU on Macbook Pro support 2 February 10, 2020
None of the apps in the library can't be played or download 10 February 7, 2020
Looking for a mounting solution for the 8.9 looking glass 2 February 7, 2020
Leap Motion - No Tracking 2 January 15, 2020
MacBook Pro Connection Problems 3 January 13, 2020
MacBook Pro setup 8 August 30, 2019
Macbook pro 2019 or a windows laptop? 5 January 9, 2020
LWRP & HDRP Currently Not Supported (1/7/2020) 3 January 8, 2020
In Unity the preview is on the wrong screen 9 December 22, 2019
Connect multiple display glasses to one computer 2 December 20, 2019