Hi! Fear not, we’ll get you up and running! Let me know the following:
- Are you using a Mac or PC?
- What are your computer specs?
If you’re using a PC running Windows, you can go into your Display settings and you should be able to switch between mirroring your screen or extending your screen to the Holoplayer. Sometimes with slightly older computers, you may need to unplug and replug in the HDMI cable to trigger the higher 2560px x 1600px resolution option to appear.
I’m also going to send you some more troubleshooting and setup tips by email now.